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Privacy Policy

Last updated: 14 November 2025

Contents

  1. 1. Introduction
  2. 2. Information We Collect
  3. 3. How We Use Your Information
  4. 4. Legal Basis for Processing (UK & EU Users)
  5. 5. How We Share Your Information
  6. 6. Data Storage and Security
  7. 7. International Data Transfers
  8. 8. Data Retention
  9. 9. Your Rights
  10. 10. Cookies and Tracking Technologies
  11. 11. Children's Privacy
  12. 12. Changes to This Privacy Policy
  13. 13. Contact Us

1. Introduction

Camio outlines how it collects, uses, stores, and protects personal information when users access www.camio.co and the circular asset management platform. Users acknowledge understanding the policy by accessing the Service.

2. Information We Collect

2.1 Information You Provide

  • Account details (name, email, phone, password)
  • Organization information (company name, role, department)
  • Asset, inventory, and project data uploaded by users
  • Communications sent to Camio (support requests, feedback, inquiries)

2.2 Information Collected Automatically

  • IP address and device identifiers
  • Browser type, operating system, device data
  • Usage patterns including pages visited, features used, and actions taken
  • Cookies, analytics, and log files

2.3 Third-Party Information

Data received from integrated third-party tools where users authorized connections.

3. How We Use Your Information

  • Providing and maintaining the Service
  • Account creation and management
  • Improving functionality, security, performance
  • Personalizing user experience
  • Responding to inquiries and providing support
  • Conducting analytics and product development
  • Complying with legal obligations and enforcing Terms

4. Legal Basis for Processing (UK & EU Users)

  • Contract: Delivering requested services
  • Legitimate Interests: Operating and securing the Service
  • Consent: Optional features like marketing communications
  • Legal Obligation: Legally required processing

5. How We Share Your Information

5.1 Service Providers

Trusted third parties supporting Service delivery access data only for performing designated services.

5.2 Integrations and Third-Party Services

When users connect Camio to external platforms, relevant data may be shared per integration requirements, subject to third-party privacy terms.

5.3 Legal and Compliance

Information disclosed when required by law, regulation, court order, or to protect rights and safety.

5.4 Business Transfers

Personal information may transfer to new owners during mergers, acquisitions, or asset sales.

6. Data Storage and Security

Camio implements appropriate technical and organisational measures including encryption and access controls. However, no electronic transmission method guarantees complete security.

7. International Data Transfers

Information may be processed or stored internationally. Camio implements safeguards like Standard Contractual Clauses where required.

8. Data Retention

Personal information is retained as long as necessary to provide the Service and fulfill stated purposes, with extended retention permitted for legal requirements or security purposes.

9. Your Rights

Users may have rights including:

  • Accessing held information
  • Requesting correction, deletion, or processing restrictions
  • Objecting to certain processing
  • Requesting data portability
  • Withdrawing consent-based processing
  • Filing complaints with supervisory authorities (e.g., ICO)

10. Cookies and Tracking Technologies

Camio uses cookies and similar technologies to improve the Service and analyze usage. Users can manage preferences through browser settings or Camio's cookie management tools. For more information, please see our Cookie Policy.

11. Children's Privacy

The Service is not intended for individuals under 16. Camio does not knowingly collect children's personal information and will delete it promptly if discovered.

12. Changes to This Privacy Policy

Camio may update the policy periodically, with the "Last updated" date revised accordingly. Material changes may trigger notifications.

13. Contact Us

Users with questions should contact Camio at hello@camio.co.

If you have any questions about this Privacy Policy, please contact us at hello@camio.co