Last updated: 14 November 2025
This Privacy Policy explains how Camio ("Camio", "we", "us", or "our") collects, uses, stores, and protects personal information when you use our website (www.camio.co) and our circular asset management platform and related services ("Service").
By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.
We collect information in the following ways:
2.1 Information You Provide
This includes:
• Account information (name, email address, phone number, password).
• Organisation details (company name, role, team or department information).
• Asset, inventory, and project data you upload or create.
• Communications you send to us (support requests, feedback, enquiries).
2.2 Information Collected Automatically
We automatically collect certain technical data when you use our Service, including:
• IP address and device identifiers.
• Browser type, operating system, and device information.
• Usage data such as pages visited, features used, and actions taken.
• Cookies, analytics data, and log files.
2.3 Third-Party Information
We may receive information from integrated third-party tools, services, or platforms where you have authorised such connections.
We use personal information only where permitted by law and for the following purposes:
• Providing, operating, and maintaining the Service.
• Creating and managing user accounts.
• Improving the functionality, security, and performance of the Service.
• Personalising your experience and delivering relevant content.
• Responding to enquiries, providing support, and communicating with you.
• Conducting analytics, product development, and research.
• Complying with legal obligations, regulatory requirements, and enforcing our Terms.
If you are located in the UK or EU, we process your personal information under one or more of the following lawful bases:
• Contract: To provide the Service you have requested.
• Legitimate Interests: To operate, improve, and secure our Service.
• Consent: For optional features such as marketing communications.
• Legal Obligation: Where processing is required by law.
We may share personal information with:
5.1 Service Providers
Trusted third parties who help deliver our Service (e.g., cloud hosting, analytics, communication tools). These parties access data only to perform services on our behalf.
5.2 Integrations and Third-Party Services
If you connect Camio to third-party platforms, we may share relevant data as required for the integration. Your use of such services is subject to the third party’s privacy terms.
5.3 Legal and Compliance
We may disclose information where required by law, regulation, or court order, or to protect our rights, safety, or users.
5.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the new owner as part of the transaction.
We implement appropriate technical and organisational measures to safeguard personal information, including encryption, access controls, monitoring, and secure data hosting practices.
While we strive to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your information may be processed or stored in jurisdictions outside your home country. Where required, we implement appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms to protect transferred data.
We retain personal information for as long as necessary to provide the Service and fulfil the purposes outlined in this policy. Additional retention may occur where required by law or for legitimate business interests such as security, backups, and dispute resolution.
Depending on your location, you may have rights regarding your personal information, including:
• Access to the information we hold about you.
• Request correction, deletion, or restriction of your data.
• Object to certain processing activities.
• Request data portability.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a supervisory authority (e.g., ICO in the UK).
To exercise your rights, please contact us using the details provided below.
We use cookies and similar technologies to improve the Service, enhance user experience, and analyse usage patterns. You can manage cookie preferences through your browser settings or our cookie management tools where available.
Our Service is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that such data has been collected, we will delete it promptly.
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or the Service. When updated, the "Last updated" date will be revised. In certain cases, we may notify you of material changes.
If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us using the contact information provided on www.camio.co.
Note: This Privacy Policy is provided for general informational purposes only and does not constitute legal advice. You may wish to obtain independent legal advice to ensure compliance with applicable data protection laws.
© 2025 Camio Labs. All rights reserved. Contact hello@camio.co or call +44 7932 677441